At Smart Buildx, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
When you interact with our website, we may collect the following information:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment-related details (processed securely by third-party gateways)
Technical Information
- IP address
- Browser type and device information
- Pages visited and interactions with our website
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order updates and support responses
- Improve our products, services, and website experience
- Prevent fraud and ensure secure transactions
- Comply with legal and regulatory requirements
3. Payment Information
We do not store or process payment card details on our servers. All payments are securely handled by trusted third-party payment gateways such as Razorpay and PayPal, which follow industry-standard security practices.
4. Sharing of Information
We do not sell, trade, or rent your personal information.
Your data may be shared only with:
- Payment service providers for transaction processing
- Shipping and logistics partners for order delivery
- Legal authorities when required by law
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. While no system is 100% secure, we continuously work to maintain a high level of data protection.
6. Cookies
Our website may use cookies to:
- Enhance user experience
- Remember user preferences
- Analyze website traffic and performance
You can disable cookies through your browser settings, but some website features may not function properly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies separately.
8. User Rights
You have the right to:
- Access your personal data
- Request correction or deletion of your data
- Withdraw consent for data usage (where applicable)
To exercise these rights, please contact us using the details below.
9. Children’s Privacy
Our products and services are intended for individuals above the age of 13. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Policy Acceptance
By using our website, you agree to the terms outlined in this Privacy Policy.